Trust in political institutions: The central role of the traditional media

The func­tio­n­ing of demo­cra­tic sys­tems reli­es to a lar­ge extent on citi­zens’ trust in poli­ti­cal insti­tu­ti­ons. For examp­le, trust in the elec­to­ral pro­cess is important for peo­p­le’s par­ti­ci­pa­ti­on in elec­tions and reco­gni­ti­on of elec­tion results. A lack of trust in the elec­to­ral pro­cess can lead to repre­sen­ta­tio­nal bias and distrust of the sys­tem. The recent insur­rec­tion on Capi­tol Hill on 6th Janu­a­ry 2021 was a direct con­se­quence of a lack of trust in the elec­to­ral pro­cess of the 2020 US pre­si­den­ti­al elec­tion. The sus­taina­bi­li­ty and sta­bi­li­ty of demo­cra­ci­es are the­re­fo­re inti­mate­ly lin­ked to the trust that indi­vi­du­als have in their insti­tu­ti­ons. But what fac­tors influ­ence peo­p­le’s trust in poli­ti­cal institutions?

One fun­da­men­tal aspect that influ­en­ces the for­ma­ti­on of poli­ti­cal stance and values is the con­sump­ti­on of infor­ma­ti­on. Citi­zens expo­sed to dif­fe­rent types of infor­ma­ti­on are more likely to deve­lop diver­gent opi­ni­ons on spe­ci­fic sub­jects than indi­vi­du­als expo­sed to simi­lar infor­ma­ti­on. In Switz­er­land, the deba­te on the tele­vi­si­on licence fee has been raging for some years now, with two popu­lar votes sin­ce 2018, and a third in the pipe­line. The reforms are aiming at limi­t­ing media fun­ding, redu­cing the coun­try­’s tra­di­tio­nal media sup­ply. Wha­t’s more, the ongo­ing digi­tal tran­si­ti­on is trans­forming the way infor­ma­ti­on is dis­tri­bu­t­ed. To under­stand how the­se deve­lo­p­ments affect peo­p­le’s trust in poli­ti­cal insti­tu­ti­ons, we asked in a post-elec­tion sur­vey what sources of infor­ma­ti­on Swiss citi­zens use to find out about poli­tics and what trust respondents have in poli­ti­cal institutions.

The results of our sur­vey show that a lar­ge majo­ri­ty of respondents use tra­di­tio­nal media as their main source of infor­ma­ti­on (53%). Con­ver­sa­ti­ons with fami­ly, friends and at work are the main source of infor­ma­ti­on for 18% of indi­vi­du­als, and the web is also the main source of infor­ma­ti­on for 18% of respondents. Social net­works are more wide­ly used today, but repre­sent the main source of infor­ma­ti­on for less than 10% of respondents. The tra­di­tio­nal media are the­re­fo­re the main source of poli­ti­cal infor­ma­ti­on for more than half of the popu­la­ti­on. But what are the effects on trust in poli­ti­cal insti­tu­ti­ons? Figu­re 1 shows the dis­tri­bu­ti­on of trust in insti­tu­ti­ons accord­ing to respondents’ main source of information.

Figure 1. Trust in institutions according to the source of information

Figu­re : Alix d’A­gosti­no, DeFac­to • Data : sur­vey conducted

Figu­re 1 shows that trust in poli­ti­cal insti­tu­ti­ons is hig­her for respondents who use tra­di­tio­nal media as their main source of infor­ma­ti­on. Gene­ral­ly spea­king, it seems that the con­sump­ti­on of infor­ma­ti­on from tra­di­tio­nal media incre­a­ses trust in poli­ti­cal insti­tu­ti­ons. In total, two-thirds of indi­vi­du­als who have a high level of trust in insti­tu­ti­ons indi­ca­te using tra­di­tio­nal media, whe­re­as only 38% of respondents with a low level of trust indi­ca­te that they use tra­di­tio­nal media as their main source of infor­ma­ti­on. The­re is the­re­fo­re a strong rela­ti­ons­hip bet­ween con­sump­ti­on of tra­di­tio­nal media and trust in poli­ti­cal institutions.

Howe­ver, this only con­cerns the main source of infor­ma­ti­on. In order to find out more pre­cise­ly how the dif­fe­rent types of media influ­ence peo­p­le’s trust in poli­ti­cal insti­tu­ti­ons, we asked respondents to indi­ca­te all the sources of infor­ma­ti­on they used to acqui­re poli­ti­cal infor­ma­ti­on during the cam­pai­gn. In all, 52% of respondents said they got their infor­ma­ti­on from news­pa­pers, 46% from tele­vi­si­on and 22% from radio. In terms of online sources of infor­ma­ti­on, the results show that 18% of respondents used social net­works and 28% said they used the web. Final­ly, a lar­ge pro­por­ti­on of respondents also say they rely on dis­cus­sions with friends and fami­ly as a source of poli­ti­cal infor­ma­ti­on (41%). This rate is lower for dis­cus­sions at work (14%).

This con­sump­ti­on of infor­ma­ti­on is also lin­ked to peo­p­le’s trust in poli­ti­cal insti­tu­ti­ons. Figu­re 2 shows the average level of trust in insti­tu­ti­ons by media source.

Figure 2. Average trust in institutions by media source

Figu­re : Alix d’A­gosti­no, DeFac­to • Data : sur­vey conducted

Figu­re 2 shows that indi­vi­du­als who con­su­me more tra­di­tio­nal media ‑TV, radio and news­pa­pers- tend to place more trust in poli­ti­cal insti­tu­ti­ons. We can see that this average is signi­fi­cant­ly hig­her than the trust in insti­tu­ti­ons of respondents who say they use the web or social networks.

In sum­ma­ry, our sur­vey shows a strong link bet­ween the con­sump­ti­on of infor­ma­ti­on in tra­di­tio­nal media and trust in poli­ti­cal insti­tu­ti­ons. The use of social net­works and infor­ma­ti­on on the web is ‑in turn- asso­cia­ted with lower con­fi­dence in poli­ti­cal insti­tu­ti­ons. Given the pre­do­mi­nant role of trust in insti­tu­ti­ons for the sus­taina­bi­li­ty of demo­cra­tic sys­tems, and the gro­wing impor­t­ance of online sources of infor­ma­ti­on asso­cia­ted with lower trust in demo­cra­tic insti­tu­ti­ons, it seems that the tra­di­tio­nal media have an important role to play in dis­se­mi­na­ting poli­ti­cal infor­ma­ti­on among the popu­la­ti­on. The effects of tele­vi­si­on licence fee cuts in Switz­er­land need to be con­si­de­red in their ent­i­re­ty and it is essen­ti­al to con­si­der that the media sup­ply in Switz­er­land con­tri­bu­tes to poli­ti­cal sta­bi­li­ty. Wea­ke­n­ing exis­ting media insti­tu­ti­ons can lead to less sta­bi­li­ty and it is now up to the Swiss popu­la­ti­on to high­light the poten­ti­al indi­vi­du­al gains from a lower licence fee and the socie­tal cost of wea­ke­n­ing media institutions.

Method
The results pre­sen­ted are drawn from a sur­vey con­duc­ted bet­ween 23th Octo­ber and 1st Novem­ber 2023 after the federal elec­tions of 22th Octo­ber 2023. Respondents were recrui­ted using age and gen­der quo­tas. A total of 3,950 peop­le took part in the survey.
NRP 77 – Digi­tal Transformation
In the Natio­nal Rese­arch Pro­gram­me (NRP 77), sci­en­tists are con­duc­ting rese­arch in 46 rese­arch pro­jects on the topic of “Digi­tal Trans­for­ma­ti­on”. The main objec­ti­ve of the NRP 77 pro­gram­me is to deve­lop know­ledge about the oppor­tu­nities, risks, chal­len­ges and solu­ti­ons of digi­ta­li­sa­ti­on for Switzerland.

Pic­tu­re: Flickr

Note: this arti­cle has been edi­ted by Robin Stäh­li, DeFacto

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